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Invoice total amounts are zero for MYOB integrations
Overview
- Learn about how payments are synced
- Refund transactions are also synced into sales invoices
Invoice payments
Creating an invoice payment in MYOB requires a bank account to receive the payment. However, the integration syncs certain payment types into current assets and current liabilities clearing accounts. As a result, payments are synced into the invoice line items with negative amounts to be recorded in the current assets and current liabilities clearing accounts.
Laura Tien
March 21, 2023
Sign in to MYOB AccountRight company file
Overview
- Difference between MYOB login and company file login details.
MYOB login vs. company file login
An MYOB login is used to log in to the MYOB app. This is your email address and password when you signed up for MYOB.
Laura Tien
March 21, 2023
Order level refund for BigCommerce integrations
Overview
- Order level refund is used when you wish to refund a custom value. When this refund option is used, any existing order tax will not be recalculated as per the support document in BigCommerce (reference: BigCommerce Help Center).
How it works
When refunding a custom value and the tax is not being recalculated, it also means that the appropriate tax rate for the refund will not be synced. BigCommerce will always report zero tax for this type of refund and that’s why our suggestion is to map it to a 0% or tax exempt tax rate.
Laura Tien
March 21, 2023
Sales tax (Refunded line item) for BigCommerce integrations
Overview
- There are orders processed in BigCommerce where the tax rate and amount is no longer available after a refund has been processed. The “Sales Tax (Refunded Line Item)” mapping is a fallback tax type that will be used when the tax information can no longer be retrieved.
How it works
When an order has been paid and closed, the order will contain the tax rate and tax amount information. However, when a refund is processed after the order has been closed, the data that we can retrieve will no longer show the tax information on the refund and order.
Laura Tien
March 21, 2023
Show POS sales on GST report for MYOB integrations
Overview
- MYOB integrations use the accrual basis of accounting.
- Generate a GST report showing the GST from the sales on your POS system.
Data synced by the integration reflects on the accrual basis GST reporting. The integration pushes sales into an invoice with a zero total. Invoices with Closed status, are excluded from the cash accounting method.
Laura Tien
March 21, 2023
How to check your WooCommerce and WordPress version
Overview
- How to check your WooCommerce and WordPress version to see if you can use WooCommerce + Xero, WooCommerce + QuickBooks Online and/or WooCommerce + MYOB.
Steps to check WooCommerce and WordPress version
-
Enter the WooCommerce admin dashboard.
How to enable pretty permalinks in WooCommerce
Overview
- Actions users should perform when connecting to Amaka, to ensure that WooCommerce integrations will work smoothly and the connection will not be interrupted or broken due to the invalid configuration.
Steps to enable pretty permalinks in WooCommerce
-
Enter the WooCommerce admin dashboard.
WooCommerce + Xero setup guide
Overview of WooCommerce + Xero integration
Connect WooCommerce and Xero to start syncing your daily sales transactions and managing settlements.
Laura Tien
December 16, 2022
WooCommerce + QuickBooks Online setup guide
Overview of WooCommerce + QuickBooks Online integration
Connect WooCommerce and QuickBooks Online to start syncing your daily sales transactions and managing settlements.
Laura Tien
December 16, 2022