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Sales tax (Refunded line item) for BigCommerce integrations

This article is applicable for customers globally, except US regions.

Overview

  • There are orders processed in BigCommerce where the tax rate and amount is no longer available after a refund has been processed. The “Sales Tax (Refunded Line Item)” mapping is a fallback tax type that will be used when the tax information can no longer be retrieved.

How it works

When an order has been paid and closed, the order will contain the tax rate and tax amount information. However, when a refund is processed after the order has been closed, the data that we can retrieve will no longer show the tax information on the refund and order.

Laura Tien March 21, 2023

Show POS sales on GST report for MYOB integrations

Overview

  • MYOB integrations use the accrual basis of accounting.
  • Generate a GST report showing the GST from the sales on your POS system.

Data synced by the integration reflects on the accrual basis GST reporting. The integration pushes sales into an invoice with a zero total. Invoices with Closed status, are excluded from the cash accounting method.

Laura Tien March 21, 2023

Unable to redirect to MYOB sign in page

Overview

  • When you try to connect your MYOB account and are not redirected to the MYOB sign in page, you might need to sign out from your MYOB account on your browser and device first.

Sign out from your MYOB account

You can try the following steps to sign out:

Laura Tien March 21, 2023

Invoice total amounts are zero for MYOB integrations

Overview

  • Learn about how payments are synced
  • Refund transactions are also synced into sales invoices

Invoice payments

Creating an invoice payment in MYOB requires a bank account to receive the payment. However, the integration syncs certain payment types into current assets and current liabilities clearing accounts. As a result, payments are synced into the invoice line items with negative amounts to be recorded in the current assets and current liabilities clearing accounts.

Laura Tien March 21, 2023

Sign in to MYOB AccountRight company file

Overview

  • Difference between MYOB login and company file login details.

MYOB login vs. company file login

An MYOB login is used to log in to the MYOB app. This is your email address and password when you signed up for MYOB.

Laura Tien March 21, 2023

How to check your WooCommerce and WordPress version

Overview

Steps to check WooCommerce and WordPress version

  1. Enter the WooCommerce admin dashboard.

    Laura Tien January 10, 2023

How to enable pretty permalinks in WooCommerce

Overview

  • Actions users should perform when connecting to Amaka, to ensure that WooCommerce integrations will work smoothly and the connection will not be interrupted or broken due to the invalid configuration.
Changing Permalinks structure may alter your existing URLs structure, affect search engine rankings and break internal/external links. We recommend seeking advise from a technical expert before making changes to your permalinks structure.
  1. Enter the WooCommerce admin dashboard.

    Laura Tien January 10, 2023

WooCommerce + Xero setup guide

Overview of WooCommerce + Xero integration

Connect WooCommerce and Xero to start syncing your daily sales transactions and managing settlements.

Laura Tien December 16, 2022

WooCommerce + QuickBooks Online setup guide

Overview of WooCommerce + QuickBooks Online integration

Connect WooCommerce and QuickBooks Online to start syncing your daily sales transactions and managing settlements.

Laura Tien December 16, 2022

Shopify + MYOB inventory sync: Features and settings

Overview

There are three main components that will be captured as part of the inventory module for the Shopify + MYOB integration.

Laura Tien December 11, 2022