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Browse Help articles!

Invoice payments and refunds for MYOB integrations

Overview

  • Invoice payments are synced with a standard payment application through a bank account.
  • A negative invoice is created for refunds and recorded in a payment account.
  • Generate MYOB's GST report or BAS report seamlessly without manual adjustments.

Standard payment application for invoices

  • Invoice payments will be synced and received through a bank account.
  • The integration will use a single payment account (Undeposited Funds) for all transactions on invoices, acting as a temporary holding account.
  • It will then generate a journal entry to clear this account and allocate payments based on their designated mappings.
  • One journal entry will be created daily to account for both sales and refunds.

Standard payment application for refunds

  • For refunds, a negative invoice will be automatically created to reverse a previous sales transaction.
  • The integration will record the refund in the specified payment account according to the designated mapping. This ensures accurate tracking and reconciliation of refunds within the system.
  • One journal entry will be created daily to account for both sales and refunds.

GST and BAS reports

  • With this method of syncing invoices and refunds, you can use MYOB’s GST and BAS reports without having to make manual adjustments.
  • Sales data will not be filtered out regardless of whether you’re using the cash basis or accrual accounting method.

Laura Tien April 03, 2024

How Square data syncs into QuickBooks Online

Overview

Sales sync

On a daily basis, the Square + QuickBooks Online integration will sync an invoice for the summary of your previous day’s closed sales orders.

Laura Tien November 22, 2023

How Shopify data syncs into QuickBooks Online

Overview

Sales sync

On a daily basis, the Shopify + QuickBooks Online integration will sync an invoice for each closed sales order or a summary of your previous day’s sales data.

Laura Tien November 22, 2023

Payment service troubleshooting for Square + Xero integration

Overview

  • Easily reconnect/reauthenticate your integration when your customers are getting an error in paying Xero invoices through the Square “Pay Now” button.
  • For those using the Square + Xero integration.

How to reconnect your Xero account

  1. Sign in to the Amaka dashboard and log in using your Square credentials.

    Laura Tien November 22, 2023

Shopify + Sage Business Cloud setup guide

Overview of Shopify + Sage Business Cloud integration

Connect Shopify and Sage to start syncing your daily sales transactions.

Laura Tien October 23, 2023

Missing mapping error

Overview

  • When a missing mapping error may occur.
  • How to restore your accounts.
  • How to review and update account mappings.

Missing mapping error

The missing mapping error can occur due to the following:

Laura Tien October 16, 2023

Authentication and system errors (401 and 403)

Overview

  • When authentication and system errors (401 and 403) may occur.
  • What access tokens are.
  • How to reconnect your app after receiving a 401 or 403 error.

Authentication errors

When using an Amaka integration, authentication errors may occur due to the following:

Laura Tien October 09, 2023

Payment type mapping with Square + Xero integration

Overview

  • The integration has a default set of accounts that are automatically created and mapped using the Express Setup.
  • You may customise the mapping and map existing Xero accounts using the Advanced Setup.

How it works

Proceeding with Express Setup (without the Advanced Features ticked), the integration will automatically create and map the following default set of accounts to the Square payment types.

Laura Tien September 25, 2023

Manage your Amaka user profile

Overview

  • Update your display name, phone number, timezone and password.

About your user profile

Your user profile is generated from the personal details you provide during the sign-up process. It includes information necessary to uniquely identify you within the Amaka app.

Laura Tien September 25, 2023

Understanding the order limit and billing cycle

Overview

  • Understanding order limits and how to track orders.
  • How the billing cycle works for free trials vs. premium plans.

Adding new integrations, locations and order limits

You can select one of our yearly (discounts applied) or monthly subscription plans that suit your requirements.

Laura Tien September 25, 2023