Missing mapping error

Overview

• When a missing mapping error may occur.
• How to restore your accounts.
• How to review and update account mappings.

Missing mapping error

The missing mapping error can occur due to the following:

• Missing mappings for:
• Sales
• Tax
• Payment/bank account
• Archived/inactive accounts
• Account type for mapping has been changed
• External taxes not found in the tax settings

Steps for restoring archived/inactive accounts

1. Log into the accounting software.

2. Go to the Chart of Accounts.

3. Find the inactive account previously used in the integration mappings.

4. Select the checkbox for the account type to restore, then click Restore.

5. Repeat for each item listed in the error message.

Steps for restoring the account type associated with a previously mapped account that is now is invalid

1. Log into the accounting software.

2. Go to the Chart of Accounts.

3. Find and select the account you need to edit.

4. Edit the components/account type (e.g Current Liability to Revenue/Sales).

5. Repeat for each item listed in the error message.

Steps for reviewing and updating mappings

1. Sign in to the Amaka dashboard.

2. Click the integration you would like to update and Edit.

3. On the left navigation panel, click Settings → Accounts, Payment Types, Tax Types and Bank Accounts.

4. Review and update the mappings by choosing the correct, newly created account, or updated account.

5. Click Save + Continue.