Overview

You may not find the account that you are trying to map from the dropdown list due to the following:

1. The account type or account category is not relevant to the transaction or payment type.
2. The accounting app has a particular setting that limits the usage of the account.

Mapping Guide

The table below shows the applicable account types for each transaction and payment type.

Transaction Type Mapping

Source Transaction Type	Account Type or Category
Sales	Sales, Revenue, Income
Discounts	Sales, Revenue, Income
Shipping/Delivery Fee Revenue	Sales, Revenue, Income
Service Charges	Sales, Revenue, Income
Surcharges	Sales, Revenue, Income
Transaction Fees	Expenses, Overheads
Chargebacks	Sales, Revenue, Income, Expenses, Overheads
Tips	Current Liability
Gift Card	Current Liability
Balance Adjustments	Current Assets, Expenses

Payment Type Mapping

Payment Type	Category
Cash	Current Assets
Other Payments	Current Assets
Gift Card	Current Liability
Exchange Creditt	Current Liability

Xero Limitation

Only payments enabled accounts in Xero will be available for selection in the payment type mapping.

Enable payments to an account in Xero

1. In the Accounting menu, select Advanced, then click Chart of accounts.
2. Click Add Account and enter the account details.
3. Select Enable payments to this account.
4. Click Save.

Xero useful links

Sage Limitation

Sage users must choose the areas where specific nominal ledger accounts are visible.

Setting visibility

If you can’t see a ledger account in the mapping dropdown, check that it is visible on the type of transaction you are creating.

To enter a transaction in a different area, change the Visibility setting on the ledger account.

1. From Settings, then Business Settings, choose Chart of Accounts.
2. Open the ledger account you want to check.
3. Select the relevant areas in the Visibility section. You can tick Sales, Other Payments and Other Receipts.
4. Click Save.

Sage useful links