Mapping options unavailable

Pamela Calilung
Customer success manager Request support

You may encounter empty list options for Square Balance, Gift Cards, Cash, and All other payment types.

Cash, Gift Cards and All other payment types

Payments like cash can be mapped to a Current Asset account type. On the other hand, gift cards can be mapped to a Currently Liability account type.

Only payments enabled accounts in Xero will be available for mapping selection.

Enable payments to an account in Xero
  1. In the Accounting menu, select Advanced, then click Chart of accounts.
  2. Click Add Account and enter the account details
  3. Select Enable payments to this account.
  4. Click Save.
Xero useful links

Square balance

If the options list is empty, it might be because no bank account has been added or connected in Xero.

How to add a bank account in Xero
  1. In the Accounting menu, select Bank accounts.
  2. Click Add Bank Account.
  3. Start typing your bank’s name:
  4. In Account Name, enter a name for the account to identify it in Xero. This name is used in reports and displays on the dashboard.
  5. If prompted, select the account type. If your account type isn’t shown, select Other. Bank feeds aren’t available for these account types.
  6. In Account Number, enter up to 20 digits.
  7. Click Save or Continue.

What’s next

After completing any of the adjustments listed above, reload the Amaka app setup wizard page or resume a DRAFT integration to complete the setup.


Xero useful links