Overview
- When a missing mapping error may occur.
- How to restore your accounts.
- How to review and update account mappings.
Missing mapping error
The missing mapping error can occur due to the following:
- Missing mappings for:
- Sales
- Tax
- Payment/bank account
- Archived/inactive accounts
- Account type for mapping has been changed
- External taxes not found in the tax settings
Steps for restoring archived/inactive accounts
-
Log into the accounting software.
-
Go to the Chart of Accounts.
-
Find the inactive account previously used in the integration mappings.
-
Select the checkbox for the account type to restore, then click Restore.
-
Repeat for each item listed in the error message.
Steps for restoring the account type associated with a previously mapped account that is now is invalid
-
Log into the accounting software.
-
Go to the Chart of Accounts.
-
Find and select the account you need to edit.
-
Edit the components/account type (e.g Current Liability to Revenue/Sales).
-
Repeat for each item listed in the error message.
Steps for reviewing and updating mappings
-
Sign in to the Amaka dashboard.
-
Click the integration you would like to update and Edit.
-
On the left navigation panel, click Settings → Accounts, Payment Types, Tax Types and Bank Accounts.
-
Review and update the mappings by choosing the correct, newly created account, or updated account.
-
Click Save + Continue.