Overview
- View and upgrade your subscription at any time.
View your subscription plan
-
Sign into the Amaka dashboard.
-
Click on your profile icon at the top right corner of the screen.
-
Your subscription plan appears above your name.
-
You can manage your subscription within Account & Billing.
Update your payment method
Within Account & Billing, you can update your payment method.
-
Click on Payment Details and then Add payment method.
-
Enter your card details and click Add.
-
If you have multiple cards, you can assign the default card by clicking the options icon and then Make default.
Users billed through Shopify
Check out Shopify’s help page to update your billing information.
Upgrade your subscription plan
-
Sign into the Amaka dashboard.
-
Click on your profile icon at the top right corner of the screen.
-
Click on Account & Billing and then Update Plan.
-
Choose the plan that suits your needs. You may need to update your payment details to proceed.
-
You will receive a confirmation via email regarding your upgrade.
Download invoices
You can easily download your invoices within Account & Billing and click Download Invoices. On this page, it will show your current plan, renewal date and your invoices.
Users billed through Shopify: Please refer to Shopify’s help page to download a PDF version of your bill.
Subscription charges after upgrading your plan
If you have a paid subscription and you’ve upgraded your plan to the next tier or shifted to an annual commitment, the amount that will be charged to you is a prorated amount.
For example, you are on a monthly Premium plan for $17.99 and want to upgrade to the monthly Premium + for $49.
Date of subscription | Plan | Amount charged | Amount of used time | Amount of unused time |
1 Sep 2023 | Monthly Premium | $17.99 | $17.99 (price) / 30 (days of the month) X 4 (days used) = $2.40 | $15.59 |
5 Sep 2023 | Monthly Premium+ | $49 (price) – 15.59 (unused amount from previous subscription) = $33.41 |
Upgrading on 5th of Sep, four days after the first subscription, you only have to pay $33.41. The amount of unused time will appear as a deduction on your next invoice.